Policy

Pivelle Skincare Policy

Thank you for choosing Pivelle Skincare. Please review our policies carefully:

Processing Time:
Orders are processed within 5-7 business days after payment confirmation. This does not include weekends or holidays.

Shipping Time:
Once processed, orders are shipped via standard shipping, which typically takes 2-3 business days for delivery. Please note that delivery times may vary based on the carrier and your location.

Refund Policy:
All sales are final. Due to the nature of skincare products, we do not accept returns or provide refunds. This policy ensures the integrity and safety of our products for all customers.

Exceptions:
If there is an issue on our end, such as incorrect or damaged items prior to your receipt, please contact us immediately. We are committed to resolving any issues promptly. You can reach us at [insert contact information here] within 7 days of receiving your order. Please provide your order number and photos of the issue for faster resolution.

Thank you for your understanding and support of Pivelle Skincare.